Frequently Asked Questions - Electronic descalers

How do I know if this technology solves my problems?
When buying something from the internet, you can never be 100% sure if it works for you or not. That is why we strive to put as much information in our website about our products as we can so you can get answers to most of your questions. The best way to see if our Multi limescale inhibitor works is to test it. You have 6 months to try the product and if it does not solve your problem, we will refund your money.

I bought the Multi lime scale inhibitor, now how can I see if it works?
Obviously not many of us would like to take apart an electric or gas boiler/heater or a washing machine just to see if there is limescale deposit inside. There is a much simpler method to verify the effectiveness of the Multi electronic descaler. All households with hard water problems face the work of cleaning the shower head and kettle in every 1-4 weeks. Just simply clean the shower head and kettle before you install the limescale inhibitor and compare the results to the times when you had no protection against lime scale. After installing Multi descaler you won't be able to see limescale deposits on these parts ever again. The same thing happens inside the plumbing system or connected appliances but it is more difficult to check.

Does it really remove the existing limescale deposits?
Yes, but it is a really slow process. The strength of such electronic lime scale inhibitor unit is PREVENTION. After installing it there will be no further lime deposits.

I have an existing and serious problem with my electric water heater, will the Multi descaler solve my problem?
No. If the effectiveness of your heater is already effected by the limescale deposits, it is time to clean it. You can get a bucket full of limescale out of a 120L water heater, it is a utopian idea to have it cleaned by any electronic descaler in a relatively short time. After your heater is cleaned, you can install Multi electronic descaler which keeps it limescale-free for the future.

I live in a large family house. Does one Multi descaler unit work for the whole house?
Yes. One Multi descaler is sufficient even for several apartments within one building if the maximum pipe diameter won't exceed 5/4". The maximum water flow must be below 5 m3 / hour.

Can I refer to your Multi lime inhibitor as a water softener?
The Multi electronic descaler is not a water softener, it is a lime scale prevention device. It won't change the chemical hardness of the water, it simply prevents limescale deposits within the plumbing system which saves you time and money.

Can the Multi electronic descaler disturb the reception of TV or radio?
No. The Multi scale inhibitor has been manufactured according the corresponding standards and regulations (EMC).

Is the water which has been treated by Multi descaler suitable for human consumption?
Absolutely! Unlike chemical water softeners it won't change the chemical compound of the water. Calcium in water is actually a very important mineral for the human organism.